In May 2015 the Enquiry Desk at the libary was reprovided as a modest upgrade to services. The new enquiry desk arrangement meant that customers with hearing difficulties were better able to lipread when speaking with staff. The new benching was provided by Crossbrooks Ltd and involved co-ordination between Crossbrooks, Serco, MD Electrics and Premier Moves.
The old Harpenden Library was housed in an old Victorian School house building, located at the top of a steep hill. Although a single storey building all areas required steps to be negotiated which detered wheelchair users. The new building is located right in the centre of Harpenden High Street and was previously a Woolworth and an Argos store. The new library is located all on one level. HCC partners, Youth Connexions share the upper floor where several community use meeting rooms and the library administration functions are located. There is a DDA lift to this upper floor.
Type of library
Joint use library
T & B Construction
Features and services
Hosting of other agencies, Meeting rooms, Services to particular groups
Control mechanisms, General, Heating, Lighting, Ventilation
Access between floors, Access to building, Access within building, Assistive technology, Emergency features, Furniture height
Bomefa, Crossbrook, Demco Interiors, Gresswell, Opening the Book, Peters, Point Eight, Portsdown
Services and facilities suppliers
Serco, Premier Moves, Intellident, East Herts Signs, Bibliotheca (formerly Intellident)
General, Internet access, Laptop points, Public access terminals, RFID, WiFi, Number of public computer terminals: 12