The finding comes in a new report from the University of Technology Sydney (UTS). Approximately 600 library users in Australia, New Zealand, Singapore and the United Kingdom were surveyed for this report. Respondents indicated that usability, free availability and device compatibility were the most valued features of a library website.

The report is called, ‘The intrinsic value of libraries as public spaces – Physical-digital, communicating the new normal’. It was developed by the Institute for Public Policy and Governance at UTS and commissioned by software company Civica.

It focuses on the state of library service delivery whilst exploring users’ experiences with libraries and their perceptions of physical and digital spaces.

Source: Graeme Philipson, Government News